Received via email 27.06.07

To whom it may concern,

Thank you for the exceptional service that you have provided in the replacement of glass at our residence.

I first contacted Aussie Glass because I wanted to use professional services in my local area.  It is always tempting to go with those organizations that spend a lot of money on marketing, but after speaking with you on the ‘phone I was comfortable to go ahead.  I am glad that I did.

John Hunt from your company attended to do the job.  He was prompt, and probably the happiest and most pleasant person I have spoken to in a long time.  He did a neat, professional job.  Nothing was too much trouble, and he left the place cleaner than when he came.  I was exceptionally happy with his service and presentation.  Please pass on my thanks to him.

If this is the standard of tradesperson you employ, you should be congratulated.  Thank you for providing a prompt, professional service at a price that is far more competitive than other organizations providing a similar service.  I would happily recommend Aussie Glass to anyone who might need your services in future.

Thank you again, for going against the trend and making it easy, not hard, to get professional trades services.

Yours sincerely,

Kaye Smith

(of Hawthorndene)